by Hazeefa Khan | Aug 5, 2022 | AI, customer experience, Digital Experience
As the world increasingly moves online, businesses need to focus on digital customer experience. But what is digital customer experience? Simply, digital CX is the way your customers interact with your business’s digital channels. This includes everything from...
by Hasan | Dec 9, 2021 | Digital Experience, Digital Transformation, Liferay DXP
Digital transformation is forcing companies to change their business models and adapt to the new market reality at a much faster pace than what was first expected -thanks to COVID. However, if you dig deeper, you will note that is that it’s not the companies that are...