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Insurance Industry

Digital Processing Systems delivers quality insurance consultancy and technology solutions to redefine businesses and their digital outlook with state-of-the-art digital experiences. See how we lead your digital insurance transformation journey for accelerated business outcomes.

Insurance Industry Overview

Background

Bringing digitization and automation into existing business portfolio have become a necessary evil in today’s digital age. Like retail and banking sectors, Insurers worldwide realize the potential and opportunities offered by automation and move towards a digital future for connected omnichannel experiences and accelerated business outcomes. As the digital revolution continues to leverage its impact across all insurance industry verticals, DPS is there by your side to help you cope with the need for ever-intensifying digital change without breaking your bank. We build and deploy state-of-the-art insurance software development solutions using agile methodologies to help you win the digital and data race.

The Latest Challenges And Trends In The Digital Insurance

Insurance businesses face wide-ranging challenges in keeping up with the market and implementing change across different business verticals. Some real-world, business-facing challenges that prevent successful digital transformation include evolving customer expectations, complicated legacy systems, cyber-security challenges, budget constraints, lack of human capital intellectual, lack of digital agility.

Insurtech Solutions And Value Proposition

DPS is the industry-leading technology, consulting, solution provider for the InsurTech industry, enabling you to implement the right insurance strategies for the right purpose. We deliver end-to-end technology, services and solutions for the insurance sector, helping them generate new revenue streams, improve profitability, increase productivity, enhance efficiencies, maintain compliance and keep pace with the evolving market.

Your Trusted Technology Partner For Next-Generation Digital Transformation And Innovation In Insurance Industry

Our Services And Solutions

We provide high-performing, robust and scalable InsurTech services and solutions to global clients across all insurance industry verticals. We have helped several leading insurance businesses, startups and insurance-led digital sectors digitally transform and automate their businesses.

We help you implement ideas to meet complex business challenges using our agile, end-to-end InsurTech development platform. We build feature-rich, full-fledged Insurance apps, systems, products, software solutions for the entire value chain across the insurance sector in quick turnaround time without breaking your bank

Insurance Claim Automation

DPS provides scalable and sustainable InsurTech transformation and gives you the ability to accurately, efficiently and quickly settle insurance claims while countering and fighting frauds. We provide market-ready and secure insurance claim automation solutions to transform the landscape for insurance claims and improve customer experience across all diverse channels and user touchpoints. We provide optimum technology and automation support for your professional insurance needs and requirements. Our one-size-fits-all insurance claim processing solution can optimize your claim management workflows, maintain records of all transactions and track, report, manage claims incidents for transparent compensations and claims.

Value proposition
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You can anticipate to see a visible difference in the workload management since everything can be managed through one central point, allowing greater workflow efficiency and insurance claims management control.

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Your customer can quickly, flexibly and efficiently report damages and incidents through the claims Processing System and receive timely and appropriate feedback On the Processing Status.

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Your Customers Can Enjoy Digitally-Connected User Experience That Can Lead to Greater Customer Satisfaction and Loyalty.

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You can achieve transparency in compensations and claims and prevent fraudster from manipulating you.

Insurance Document Automation

We empower and enable InsurTech businesses to reinvent the future and create centrally-governed connected user experiences to optimize your insurance workflow patterns, improve operational efficiencies and outperform your competitors. Using our robust insurance document automation solution, you maintain complete control over your insurance business. With our end-to-end customer-focused insurance customer management solution, you can comprehensively review customer inquiries, correspondence and claims processing status. Our insurance solution will reduce operating costs, lure new customers and maximize your business’s profitability and value.

Value Proposition

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You Can Streamline and Automate Insurance Processes and Workflows Through Agile Transaction Processing.

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You Can Increase Transparency in Compensation and Claims and Use Key Performance Indicators (KPIs) Through Pre-Configured Reports.

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You Can Optimize and Accelerate Decision-Making by Making an Optimal Use of All Customer Information in Hand.

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You Can Maintain a Comprehensive 360-Degree View of Service Offering in The Entire Value Chain.

Empowering Insurtech Businesses To Reinvent The Future And Create Sensational User Experiences Of Tomorrow With DPS Insurance-Led Digital Solutions

DPS InsurTech Services

Customer Experience

We create a compelling and consistent omnichannel experience across diverse digital channels and touchpoints. We build user-friendly interfaces and a highly intuitive insurance process that helps guide you through consulting and application procedures seamlessly.

Personalized Insurance

We develop custom insurance systems and solutions and tailor them as per individual user needs and requirements. Our absolute focus is on delivering personalized value to our customers and providing end-to-end assistance in selecting an insurance plan.

Analytics And Reporting

We apply advanced analytics, data science insights and Artificial Intelligence (AI) to nurture and cultivate a data-driven culture within your business, making data a backbone of any business decision.

Financial Risk Management (FRM)

We provide insurance businesses an opportunity to streamline and automate their risk assessment processes and workflows. Our state-of-the-art financial risk management (FRM) software comes with widely acceptable payment systems, along with analyzing potential concerns and risks with payouts and compensation claims.

Marketing Insights

We help our potential and esteemed clients understand their market, target audience and customer behavior with absolute excellence. We help our customers run targeted marketing and branding campaigns to attract new customers, increase business revenues, retain and upsell existing clientele and make their marketing efforts felt with accelerated business outcomes.

Automation Tools

We use advanced Business intelligence (BI) and automation tools and deploy all-inclusive systems for automated document management and insurance processes. Our long-lasting expertise in advanced technologies and business automation tools empowers us to create the highly personalized and business-focused insurance solutions of tomorrow.

Fraud Prevention

We build state-of-the-art fraud prevention software solutions powered by neural networks that ensure timely detection of frauds and identify suspicious patterns and behavior from large data sets. This helps us discover and identify anomalies at the early stages of communication with a potential fraudster or deceiver. We design a secure, scalable and fraud-free framework by utilizing advanced analytics and automation techniques and methodologies to maximize and exploit fraud prevention barriers.

Claims Management

We provide optimum technology support for your professional insurance needs and requirements. With our claims management solutions, you can optimize your business processes, streamline claims management workflow and automate your day-to-day claims-centric operations, including but not limited to automating the generation of claims documents, synopsis of payments. Our feature-packed online solutions can help you maintain records of all transactions and track, report, manage claims incidents for transparent compensations and claims.

Why Should You Choose DPS For Digital Insurance?

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High-Level expertise in multiple lines of insurtech businesses covering health, life and general insurance.

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Dedicated team ready to deliver insurtech consulting, services and solutions for digital insurance industry.

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Global presence with resource availability worldwide.

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Delivery of 100+ insurance projects globally, 50+ recurring insurance customers.

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15+ years of experience in delivering robust insurance technology services and solutions.

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100% money-back guarantee.

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Complete confidentiality.

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Strong footprint and excellence on open source, Microsoft, Oracle, Azure, AWS, Cloud and Mobility.

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Robust capabilities in agile technologies—AI, ML, RPA, Analytics, IoT, OCR for insurance document processing.

We Create State-Of-The-Art Insurtech Technology Solutions That Are Safe, Secure, Stable And Scalable To Help You Create A Strong FootPrint In Today’s Digital Age

Advanced Technologies

At DPS, we deliver state-of-the-art digital transformation success through the smart implementation of advanced technologies and InsurTech solutions that future-proof your business. We revamp your legacy insurance systems and drive InsurTech businesses forward with OCR, RPA, AI, ML/DL, IoT, digital experience and advanced analytics.

OCR For Insurance Document Processing

Our OCR (Optical Character Recognition) services are available in English and Arabic, allowing InsurTech businesses to classify the document, capture data and apply business rules to achieve desired business outcomes. There are different use cases in the insurance industry where OCR is being used, such as Claims Processing, Customer Management, Document Automation and beyond.

Our OCR services for Insurance Document Processing (Intelligent Document Processing) are exclusively designed for bringing automation and digitization to the digital insurance industry. Our OCR technology also helps you digitize printed texts so that sensitive information can be electronically accessed, edited, searched, stored and organized by authorized users. We use Open Source Tesseract, have customized it for the Arabic language and specific domains.

Digital Experience And Advanced Analytics

Through a well-versed, research-backed digital experience execution strategy, and an extensive portfolio of InsurTech clientele across prominent insurance verticals, DPS has all the secret ingredients to support your unparalleled digital transformation journey. Our advanced predictive and analytics models allow us to gather the right insights to counter all digital disruptions, which may cause deterrence to your digital success journey. We create seamless digital experiences that are unified and consistent across all digital channels and touchpoints.

We empower Insurance businesses to have digital branding and visual consistency to attract new customers and maximize ROI and value. We work extensively with insurers to find solutions and opportunities that deliver sustained and profitable growth while optimizing their business-intensive operations. With Digital Experience and Advanced Analytics, we can help you with Premium, And Optimized Pricing, Delivering Customized Offerings, Fraud Prevention, Self-Servicing of Policies, and more.

Robotic Process Automation (RPA)

Through a well-versed, research-backed digital experience execution strategy, and an extensive portfolio of InsurTech clientele across prominent insurance verticals, DPS has all the secret ingredients to support your unparalleled digital transformation journey. Our advanced predictive and analytics models allow us to gather the right insights to counter all digital disruptions, which may cause deterrence to your digital success journey. We create seamless digital experiences that are unified and consistent across all digital channels and touchpoints.

We empower Insurance businesses to have digital branding and visual consistency to attract new customers and maximize ROI and value. We work extensively with insurers to find solutions and opportunities that deliver sustained and profitable growth while optimizing their business-intensive operations. With Digital Experience and Advanced Analytics, we can help you with Premium, And Optimized Pricing, Delivering Customized Offerings, Fraud Prevention, Self-Servicing of Policies, and more.

Internet of things (IoT)

DPS helps InsurTech businesses with IoT-enabled technologies, and make powerful data-driven decisions to attract new business, better serve existing customers, reduce insurance claims costs. Our high-value IoT-based InsurTech services and solutions help you gain a competitive advantage through superior technical brilliance in the insurance management flow. Our IoT-enabled InsurTech solutions transform your business’s service quality, deliver exceptional customer experiences. They also boost enterprise productivity, generate new revenue streams, ensure higher ROI by all means, manifest cost-effectiveness, and more.

We help Insurance businesses worldwide become more agile, adaptive to evolving future technologies and unlock the real business value of connected devices. Our IoT experts help organizations achieve efficiency through data-rich insurance software solutions engineered to perfection for accelerated business outcomes. We provide IoT-enabled solutions for the digital insurance industry across Risk Management, Improvement Profitability, Customization, Effective Business Processes, and more.

AI And Machine Learning

We provide transformative, futuristically-inclined Insurtech solutions, inspired and powered by AI and ML capabilities to help you make accurate predictions in a fraction of the time required by traditional methods. We harness AI and ML’s power in the insurance industry to co-create state-of-the-art InsurTech solutions to help clients deliver customer experience and personalization at speed and scale.

We leverage AI and Machine intelligence to unlock the unexplored areas and untapped opportunities leading to greater customer satisfaction, operational efficiencies, improved customer experience, and competitive edge. Our InsurTech solutions help transform processes, including but not limited to risk assessment, fraud detection, personalized marketing, price optimization, sales and distribution, and claims processing and underwriting.

OCR for Insurance Document Processing

Our OCR (Optical Character Recognition) services are available in English and Arabic, allowing InsurTech businesses to classify the document, capture data, and apply business rules to achieve desired business outcomes. There are different use cases in the insurance industry where OCR is being used, such as Claims Processing, Customer Management, Document Automation, and beyond.

Our OCR services for Insurance Document Processing (Intelligent Document Processing) are exclusively designed for bringing automation and digitization to the digital insurance industry. Our OCR technology also helps you digitize printed texts so that sensitive information can be electronically accessed, edited, searched, stored, and organized by authorized users. We use Open Source Tesseract, have customized it for the Arabic language and specific domains.

Digital Experience and Advanced Analytics

Through a well-versed, research-backed digital experience execution strategy, and an extensive portfolio of InsurTech clientele across prominent insurance verticals, DPS has all the secret ingredients to support your unparalleled digital transformation journey. Our advanced predictive and analytics models allow us to gather the right insights to counter all digital disruptions, which may cause deterrence to your digital success journey. We create seamless digital experiences that are unified and consistent across all digital channels and touchpoints.

We empower Insurance businesses to have digital branding and visual consistency to attract new customers and maximize ROI and value. We work extensively with insurers to find solutions and opportunities that deliver sustained and profitable growth while optimizing their business-intensive operations. With Digital Experience and Advanced Analytics, we can help you with Premium, And Optimized Pricing, Delivering Customized Offerings, Fraud Prevention, Self-Servicing of Policies, and more.

Robotic Process Automation (RPA)

Bringing automation into mainstream digital processes improves functional efficiency, enhances operational capacity, augments workflow agility, and provides insurance businesses the competitive edge they seek. Digital Processing Systems uses RPA to automate and optimize insurance-related day-to-day operations and management flow to help you stay agile and more responsive towards your potential and esteemed customers. Robotics Process Automation, when combined with modern-day data science tools and technologies like OCR, DL/ML, NLP, Computer Vision, co-creates intelligent InsurTech solutions, taking RPA and your business to a whole new level.

We help you create a highly-centralized risk-free insurance landscape where your insurance customers can quickly and efficiently communicate with you, file their compensation claims, and see the status of their claims. Our RPA and Business Process Optimization capabilities in digital insurance include Claims Transformation, Business Process Automation, Exception Management, Underwriting Process Optimization, Real-Time Transaction Trends, Regulatory Compliance Management. We help you create winning InsurTech strategies and solutions for new-age digital insurance challenges.

Internet of things (IoT)

DPS helps InsurTech businesses with IoT-enabled technologies, and make powerful data-driven decisions to attract new business, better serve existing customers, reduce insurance claims costs. Our high-value IoT-based InsurTech services and solutions help you gain a competitive advantage through superior technical brilliance in the insurance management flow. Our IoT-enabled InsurTech solutions transform your business’s service quality, deliver exceptional customer experiences. They also boost enterprise productivity, generate new revenue streams, ensure higher ROI by all means, manifest cost-effectiveness, and more.

We help Insurance businesses worldwide become more agile, adaptive to evolving future technologies and unlock the real business value of connected devices. Our IoT experts help organizations achieve efficiency through data-rich insurance software solutions engineered-to-perfection for accelerated business outcomes. We provide IoT-enabled solutions for the digital insurance industry across Risk Management, Improvement Profitability, Customization, Effective Business Processes, and more.

AI and Machine Learning

We provide transformative, futuristically-inclined Insurtech solutions, inspired and powered by AI and ML capabilities to help you make accurate predictions in a fraction of the time required by traditional methods. We harness AI and ML’s power in the insurance industry to co-create state-of-the-art InsurTech solutions to help clients deliver customer experience and personalization at speed and scale.

We leverage AI and Machine intelligence to unlock the unexplored areas and untapped opportunities leading to greater customer satisfaction, operational efficiencies, improved customer experience, and competitive edge. Our InsurTech solutions help transform processes, including but not limited to risk assessment, fraud detection, personalized marketing, price optimization, sales and distribution, and claims processing and underwriting.

Maximize InsurTech Transformational Excellence By Putting User Experience At The Center Of Your Digital Transformation Strategy

Development Services

DPS Technology Capabilities For Insurance

Our success mantra at Digital Processing System is simple: build highly functional, performance-oriented, user-friendly insurance software and solutions using agile technologies to meet complex business challenges and lure a new audience towards your brand. Our software engineering, development and digital consultancy expertise can streamline your insurance business operations, create an efficient and competitive business environment. They also improve customer experience with secure, scalable and cost-effective insurance-led technology solutions to get you digitally mature. Our technology experts help modernize your legacy systems and provide customers with market-ready InsurTech solutions to outperform growing digital disruptions.

Custom Software Solution

We create top-notch custom insurance software solutions using agile practices to streamline and automate your business workflows and processes and keep pace with the evolving market. We engineer InsurTech solutions with complex architecture to perfection, regardless of the complexity. Using our development wisdom, we keep up with your product roadmap and meet the highest quality requirements to create state-of-the-art custom-built insurance software products.

Business Intelligence

We develop next-generation business intelligence (BI) solutions connected to data warehouses and apply advanced Machine Learning/Deep Learning techniques to understand customer behavior and predict the future through deep market insights and data analytics. From creating standard reports to real-time interactive dashboards and diverse automation systems, we help you access the right information for building the right strategy for serving the right purpose.

CMS

We empower you to provide your segmented customer base with targeted insurance plans, personalized user scenarios and deliver focused news and offers by developing a content management system (CMS) adaptable to your custom business needs.

UX/UI

We deliver visually pleasing and interactive UI designs for a comprehensible experience. Our UI/UX designers are well-versed in the diverse field of design techniques as we provide optimized best-in-class user experience across all digital channels and user touchpoints.

Integration

We collaborate with you to execute scalable, flexible and sustainable integration competencies. Our integration capabilities allow you to connect with external partners, payment providers, third-party services to introduce additional functionality, create next-generation social networks, streamline data and systems flow and benefit from other integrations available through an application programming interface (APIs). Our robust integration services allow your apps in the cloud, legacy applications and on-premises to communicate with one another effectively. From configuring to management, we have got you covered.

Migration

Before performing legacy solution migration, we conduct a comprehensive evaluation to figure out migration limitations to the cloud or newer systems and develop a migration plan accordingly. Our robust migration procedures allow quick migration of applications, workflows and infrastructures while ensuring inclusive data and system integrity. We help you migrate your legacy systems with ease, flexibility and scalability, regardless of the complexity.

Cloud Infrastructure

We develop and deploy your InsurTech solutions within a flexible and secure full-cycle development environment for 24/7/365 availability, without any downtime. We ensure your solution and cloud infrastructure are robust and adaptable to extend and add new features, elements and updates without a hassle.

Mobile/Web

We offer a seamless omnichannel experience across diverse digital channels and touchpoints through highly interactive, responsive interfaces and user accounts. We create end-to-end insurance software solutions that can efficiently and seamlessly run and operated on multiple digital platforms, including mobile and web.

Security

We thoroughly evaluate your corporate specifics, insurance-centric industry regulations and legal agreements and use best practices to ensure optimal security for authorized users and across the entire value chain. We provide safe, secure and scalable InsurTech solutions, keeping in mind data and financial operations to prevent risks and avoid conflicts with customers, regulatory bodies and stakeholders.