Digital Social Services Solutions for MOSA Kuwait by DPS

Solution & Impact

Digital Processing Systems (DPS) implemented comprehensive digital solutions built on Liferay DXP that enhanced MOSA’s ability to manage and deliver social services. The Hadanaty Application modernizes the private nursery licensing process by enabling citizens to apply for and manage nursery licenses online. This solution includes workflow automation, secure payments, and integration with government systems, streamlining the approval and inspection processes.

The Elderly Care Management System provides citizens and guardians with an efficient way to request and manage elderly care services. The solution supports service requests, medical visits, and appointment tracking, ensuring that both citizens and healthcare providers can access a centralized system for managing elderly care needs.

Both solutions are integrated with the Sahel mobile application and other government platforms, ensuring seamless access and compliance. They utilize Active Directory authentication and role-based access control (RBAC) to ensure secure and controlled access across various user roles.

These solutions provide a fully digital experience that reduces paperwork, improves service delivery efficiency, enhances coordination, and improves the citizen experience by offering accessible, transparent, and efficient services.