Application Management Services (AMS)
Digital Processing Systems provides accelerated outcome and value through robust AMS services to drive non-stop business excellence. Our Application Management Services (AMS) optimizes and secures your application landscape.
Choose Freedom Over Stress And Acquire Application Management Services (AMS) For Accelerated Business Outcomes
Application Management Services (AMS) provides startups, SMEs, enterprises with robust, all-inclusive external or third-party support as an extension of their in-house team, covering the full range of application management needs and IT requirements. AMS’s scope is not limited to simple IT functions, inflexible SLAs, application administration, expansion, maintenance and management. It also focuses on bringing constant business optimization, innovation, value, creating unique end-user experiences and enabling you to carry out meaningful business transactions.
DPS provides robust Application Management Services as an extension of the outsourced scope to deliver end-to-end AMS assistance for your business-specific customizations, enhancements, optimization and integrations. We provide a full suite of AMS outsourcing, from change requests, upgrades, rollouts to assessments, advisory services, roadmaps and beyond. We enable your business to be more agile and responsive to evolving business needs and IT requirements, giving you an opportunity and the ability to be more strategic with your SAP landscape.
Create The Experiences Your Customers Want Through Constant High-Value Feedback And Application Support
What Constitutes This Service
DPS’s expertise in Application Management Services (AMS) helps companies overcome highly complex and multi-layered IT challenges to create constant business value, improve application performance, drive innovation and achieve better business results. Our lasting experience across all aspects of AMS outsourcing enables businesses to operate more intelligently and fine-tune their application management environment. Our AMS outsourcing service empowers you to maintain, manage, remodel business-focused applications across all platforms and technologies, improve their performance, enhance their stability, reduce costs and eliminate downtime and beyond.
What Makes Us Unique?
We provide all-inclusive AMS outsourcing to clients approaching us with their change requests, modifications, upgrades, mission-critical AMS consulting as part of the outsourced scope. Our chief technology expert working as a tier 3 or level 3 support will significantly review your requirements and instantly begin building the roadmap to apply new changes and improvements. There are different types of business-centric applications that we support. The high-value category of these applications includes Mobile Application (Web, Mobile, Desktop), Customized Business Applications, Enterprise Information Application, Enterprise Information Portals, Service-Oriented Architecture (SOA), etc.
Application Management Services (AMS) That Focus On Business Innovation And Optimization
Our AMS outsourcing experts take high-value preventive measures to fix the issues as they occur and, on top of everything, ensure application-specific problems do not happen at all.
At DPS, we ensure AMS-led external support efficiency and integrity to guarantee your tech dominance. We help your business to be more agile and responsive to counter digital and IT disruptions. We help inspire a meaningful digital transformation landscape and enable companies to achieve digital superiority in all areas of their business, including IT, application management and beyond. Our top-tier AMS technology experts help support your IT initiatives, manage technology infrastructure, network, systems, tools and teams and outline tech strategies and methodologies as per your business goals.
We deliver desired end-user AMS outsourcing that is robust, technically superior, responsive, fully optimized, secure, consistent and provides permanent results and maximum uptime. We provide state-of-the-art AMS-specific management, model realignment, modification and upgradations to create intelligent applications, connected experiences and higher ROI. Our AMS outsourcing portfolio also includes Application Troubleshooting, Application Enhancement, Application Optimization, Change Management, Custom Application Management and Implementation, to name a few.
What Makes Us A Leader In AMS Outsourcing?
Whether you are looking for part-time application support or full-time app management or planning to transition from the legacy application to a new and improved version of an application, we have everything covered. We know how to capitalize on our AMS wisdom, system resources, processes and accelerators to deliver best-in-class AMS outsourcing, end-to-end application management, enhancements and improvements. Our AMS-driven services focus on transforming application portfolios, preempting incidents, problems, driving cost optimization and eliminating operational efforts at speed and scale.
Our excellence in the field of application management across all application platforms (Web, Mobile, Desktop, including Android, iOS, Cloud, Product, Enterprise, etc.) using cutting-edge agile technologies (back-end, front-end, mobile, clouds, platforms, big data, DevOps, IoT, AI, CRM, SCM, ERM, portals, etc.) brings our industry-leading AMS capabilities to the spotlight. We have helped several leading startups, SMEs, Enterprises strengthen their digital footprint and bring about the constant value to their businesses through our AMS outsourcing services. We prioritize your business-aligned goals, strategic objectives, simplify your application development and upkeep lifecycle and respond to your business’s most critical application evolving needs with integrity.
List Of AMS Outsourcing Services We Provide At DPS
Application Troubleshooting encompasses scanning, understanding, identifying, detecting, diagnosing, remediating errors, bugs, problems, glitches in an application. At DPS, we filter out, resolve these issues, and apply malfunctioning through robust application troubleshooting to restore your application to normal operation. Our AMS proactive capabilities enable us to handle all kinds of application troubleshooting problem topics, including but not limited to runtime errors, app-specific misbehaviors, poor data quality, slow request handling, component unavailability, and beyond.
Application Enhancement is the change, improvement, upgrade, alteration, or modification in the capacity of an application beyond its original scope or unique specifications. We provide a full range of AMS-driven outsourcing services at DPS, from change request management to new releases and updates. We provide end-to-end application enhancements, from minor and more substantial application changes to app-critical major changes and beyond.
Application performance Optimization refers to wide-ranging techniques, methods, methodologies that can be implemented in an application’s infrastructure to enhance its functionality, outlook, and performance. At DPS, we ensure your application’s optimum performance across all verticals to keep it current with evolving business strategic goals. We conduct a comprehensive 360-degree analysis of your application and evaluate it extensively before modifying, automating, integrating, restructuring, readjusting, and porting it to new platforms and next-gen technologies as per your updated business vision, workflows, data, processes, and policies.
Adopting and implementing new technologies, platforms, systems, and applying application changes is a daunting task. Our team of AMS experts at DPS roadmap a comprehensive change management plan consisting of full-fledged test coverage, in-depth change evaluation, risk analysis, launch, and postlaunch performance review to ensure a smooth transition or switch to upgraded systems. Once switched to updated systems, we closely and tirelessly work with your IT team to gear up their skills to effectively manage the new or updated versions of the applications.
Application Management Services (AMS) – Driving Business Innovation, Agility, Efficiency And Excellence Through Insights
Help Desk Services For Application Management As An Extension Of Our AMS Scope
We prioritize, categorize, review tickets raised by users via ticket management system, chat, phone, email or app issues, service requests, incidents identified by monitoring systems
We provide an immediate most-feasible solution for generic or repetitive issues upon instructions and also provide quick solutions for escalating business-critical cases through our expertise in help desk
We update and inform users about the status of their requests
We also help users expand their knowledge-base by leveraging our help desk expertise and also through FAQ section
Eventually, we gather user's feedback for the future reference
Geographical NOC Or Geo NOC Services For Application Management As An Extension Of Our AMS Scope
We provide highly centralized, full-scale 24/7/365 Network Operation Center (NOC) support to future-proof your network equipment, system, infrastructure and applications. Our geographical NOC or Geo NOC Services scope extends beyond traditional application management to transforming your network operations into business value. We create next-level Network Operations Center (NOC) Solutions for our esteemed clients across all industries. Invest in NOC Services now and see a significant rise in your operational excellence, productivity and performance!
We provide a full suite of ‘Geographical-NOC’ or ‘Geo-NOC Services’, including but not limited to: